Managing your billing and account details is essential for ensuring a smooth experience with our services. Here's how billing works and how you can manage your account effectively:
Content:
- Hourly Work Billing: For hourly work, we bill on a weekly basis, with invoices issued every Friday for the previous week's work. This allows for transparent and timely billing for any hourly services provided.
- Retainers: We offer the option to set up retainers for ongoing or active work. Retainers provide flexibility and ensure priority access to our services for clients with recurring or continuous project needs. Retainer billing is typically agreed upon in advance and invoiced accordingly.
- Monthly/Yearly Services: For monthly or yearly services, such as hosting plans or subscription-based services, billing is processed automatically using debit/credit card or direct debit. This ensures seamless and hassle-free payment processing for recurring services, with invoices generated and payments deducted at the agreed-upon intervals.
Why It Matters: Understanding our billing processes and account management options empowers our clients to manage their accounts effectively and ensures a smooth and transparent billing experience with SimonTodd.
