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Using Triggers and Conditions

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Triggers and conditions are the backbone of effective email automation, allowing you to send precise messages based on specific subscriber behaviours or profile changes.

Guide to Using Triggers and Conditions:

  1. Identify Key Behaviours: Determine which actions by subscribers should prompt automated emails, such as downloading content, visiting specific pages, or shopping cart abandonment.
  2. Set Up Triggers: In your Sendwich dashboard, configure triggers that initiate an email or series of emails. These can include event triggers, behavioural triggers, or engagement triggers.
  3. Apply Conditions: Conditions refine how and when triggered emails are sent. For example, you might set a condition that an email is only sent if a user hasn’t purchased within the last month.
  4. Combine Triggers and Conditions: Use multiple triggers and conditions together to create complex and highly targeted automation sequences.
  5. Review and Adjust: Continuously review the effectiveness of your triggers and conditions, making adjustments based on subscriber responses and campaign data.

Conclusion: Properly configured triggers and conditions help create dynamic, responsive email campaigns that resonate with subscribers and drive engagement.


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